PRIVACY POLICY

Effective Date: 5th Jan 2026

Welcome to the website of Camp Somerset (“Camp Somerset”, “we”, “our”, or “us”).
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information including:

Full name
Phone number
Email address
Postal address
Organisation or school name
Booking and accommodation details
Emergency contact information
Payment and billing information
Information submitted through enquiry forms
Website usage information through cookies and analytics tools

We may also collect additional information where required for camp activities, safety, or legal compliance.

2. How We Collect Information

We collect personal information when you:

Submit an enquiry through our website
Make a booking or reservation
Subscribe to newsletters or updates
Contact us by phone, email, or online forms
Participate in activities or programs
Use our website

We may also collect information automatically through cookies and website analytics services.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries
Process bookings and payments
Provide accommodation, recreation, and camp services
Communicate important updates or safety information
Improve our website and services
Meet legal and regulatory obligations
Send promotional communications (only where permitted)

4. Disclosure of Personal Information

We may disclose personal information to:

Employees, contractors, and instructors involved in program delivery
Payment processing providers
IT and website service providers
Emergency services or medical personnel where necessary
Government or regulatory authorities where required by law

We do not sell or rent personal information to third parties.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and monitor website performance.

Cookies may collect information such as:

Browser type
IP address
Pages visited
Time spent on the website

You can disable cookies through your browser settings, although some website functions may not operate correctly.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically or in secure physical records. While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

7. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate or outdated.

Requests can be made using the contact details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

9. Children’s Privacy

As Camp Somerset works with schools, youth groups, and families, we may collect information relating to minors. Such information is handled with appropriate care and generally with the consent of a parent, guardian, school, or authorised organisation.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact:

Camp Somerset QLD at;

Email: info@campsomerset.org.au
Phone: (07) 5426 0126
Address: 1180 Stanley Pocket Road,
Crossdale, Queensland 4312
Website: Camp Somerset